Refund and Return Policy

We offer refund and/or exchange within the first 3 days of your purchase. If 3 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for refunds and exchanges

• Your item must be unused and in the same condition you received it.

• The item must be in the original packaging.

Changes

We only replace items if they are faulty or damaged. If you need to exchange it for the same item, send us an email to bike504hn@gmail.com or write to us on WhatsApp +504 8866-3123

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds

• If you haven't received a refund yet, first check your bank account again. Next, contact your credit card company. It may take some time before your refund is officially posted.

• If you've done all of this and still haven't received your refund, please contact us at bike504hn@gmail.com

Shipment

• You will be responsible for paying your own shipping costs to return your item.

• Shipping costs are not refundable.

• Depending on where you live, the time it takes for your exchanged product to reach you may vary.